A: Human Capital – Quality of Staff
Does your business continue to operate effectively when you are away? Are you dependent on a single key employee to keep things running smoothly? Companies with poorly trained or unmotivated staff can see their value diminished. Talented staff forge the relationships with your customers that form the basis of your business’s value. The quality of your team’s experience, expertise, and depth are key profit builders.
B: Operating Systems and Procedures
The establishment and documentation of standard operating procedures (SOPs) demonstrate that your business can be maintained profitably after a sale. It shows that YOU are not required for its continued success. Your SOPs can include computerized and manual procedures used to generate revenue and run the business. Automated systems further show an acquirer that you are less reliant on the human element, making the business more transferable.
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